Contact us

Our UK based Helpline is available during the following hours:

  • Mon - Fri: 8am - 8pm
  • Saturday - Sunday: 8am - 6pm

Get expert help from Dyson

Help and support for all Dyson machines. Download user manuals, watch support videos and more.

To get started, first let us know which machine you own.  You can do this either by selecting your machine from images of Dyson products, or by entering your serial number.

Select your machine:

Or select your machine using the serial number:

If you know the serial number, enter the first three digits in the box below. The serial number can be found on the rating plate sticker. Example of a serial number:

123-UK-A12345 or AB1-UK-AAA1111A. 
(You only need the first 3 digits).

Serial Number Rating Plate

The rating plate sticker can be found on your machine. How to find the serial number